Smart Email Hero image
Product Design

Smart Email Client

My responsibility
  • User research
  • Paper and digital wireframes
  • Low and High-fidelity prototyping
  • UI & Interaction design
Team members
  • Taony Liu
  • Maya Friedrich
My role

Product Designer

Duration

4 weeks

Why

More and more users turn to other platforms for communication. If we don’t solve this problem now, we will longterm lose and short-term decrease the growing number of users and clients.

The Problem

Today's people are increasingly busy, receiving more and more emails from different channels daily.

They need a fast, simple and smart email system for private and business concerns to help them write, organize, and manage their emails efficiently.

Smart email UI preview
Jump to design

Project goals

  • AI driven auto-responder
  • AI driven templates
  • Smart expiration reminder
  • Clean & easy to use UX/UI
  • Efficient organization system

Design process

Persona

Annette
" Reading replies and writing a lot of emails every day often makes me in a hurry. Do I have to send every email to communicate with customers? "

Bio

Annette is a freelancer doing digital marketing. She's 24 and living in downtown London, UK. Annette spends 2-3 hours reading, sorting and writing emails as the primary way of communication with business partners every day.

Goals and Ambitions

  • Reduce writing time on emails
  • Easier management of bulk emails
  • To automate some basic functions
  • Make the email system easier and informal

Frustrations

  • Spends too much time writing emails
  • Standard email clients are too impractical and clunky
  • Feels lost when she has to organize lots of emails
Marvin
" I spend most of my time outside taking pictures, so replying to emails is a hassle. But I have to communicate with clients by mail. "

Bio

Marvin is a professional landscape photographer based in New Zealand. He's 34 and has two kids. Marvin's daily schedule consists of taking pictures for clients. The only time he can read and reply to emails is at night.

Goals and Ambitions

  • Respond efficiently to client's emails
  • Reduce the time writing emails
  • Automate some basic workflows
  • Make the email system easier and informal

Frustrations

  • Can’t reply to client's email on time
  • Needs to organize a lot of non-work-related emails
  • Often misses the expiration date of promotional emails

User flow

user flow

Journey Map

Journey map

User-centred questions

How to

Reduce the time
it takes to organize emails ?

Reduce the time
writing emails?

Make the email system
lighter and simpler ?

Wireframes

Paper wireframes

Paper wireframes

Hi-Fi Wireframes

Design system

LOGO

Colors  .  Typography

Color greenColor red
Color purpleColor yellow
Color black
Smart Email typography

Grids

8px     12Count    24Gutter    48Margin
Smart email Grids

Visuals & Interaction

Sorting - Make your inbox truly yours

Finding what you need quickly is crucial.
That's why we don't want you to waste time categorizing emails into folders or looking for them via search. Tags and keyword scanning result in a filtered view. Your view.

Reply on the fly

What takes up the most time isn't writing but re-writing your email content.
That's why our auto-created text templates exist. Based on the received mail, your ai assistant writes some drafts. Only choose.

Drag & Drop

Select your content from templates generated by AI algorithms to quickly build email content. Do you not like it? You can modify them anytime.

Key pages

Login page

Log in page

Homepage

Homepage

Mails list

Mail list page

Replay mail

Replay page

404 page

404 page

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